FAQ
Welcome to our FAQ page — here you’ll find everything you need to know about CrunchLab’s crunchy freeze-dried snacks, from how they’re made to shipping, returns, and more. If you can’t find what you’re looking for, don’t hesitate to reach out to us — we’re always happy to help!
Freeze-drying is a process that removes water from fresh fruit at very low temperatures, keeping the natural flavor, color, and nutrients — but giving it a light, crispy texture.
Yes! Our freeze-dried fruits are made from real fruit with no added sugar or preservatives (unless stated on the packaging). They’re naturally sweet, crunchy, and full of flavor.
Keep the bag sealed and store it in a cool, dry place. Once opened, eat within a few days for the best crunch.
Freeze-dried fruit has a long shelf life — usually 12–18 months unopened. Always check the “best before” date on the package.
No — our fruits are simply freeze-dried. Some snacks (like yogurt or ice cream) may contain natural sugars or dairy, but we’ll always list all ingredients clearly on the packaging.
Our fruits are 100% vegan and gluten-free. Some of our other snacks, like yogurt or ice cream, may contain dairy — check the label for details.
We ship to most of Europe and many other locations worldwide. Available shipping options and costs will be shown at checkout based on your address.
Orders are normally processed within 2 business days and delivered within 7 days, depending on your location and chosen shipping method.
Yes — unopened and undamaged products can be returned within 14 days. Please see our Terms & Conditions for details.
Yes! If you’re interested in larger quantities or wholesale, contact us directly at info@crunchlab.dk
