Terms & Conditions

1. General
These Terms & Conditions apply to all purchases made through CrunchLab’s webshop. By placing an order, you accept these terms.

2. Products
CrunchLab offers freeze-dried fruits and other crunchy snacks. We strive to provide accurate product descriptions and images, but slight variations in taste, appearance, and packaging may occur.

3. Prices & Payment
All prices are listed in [currency] and include applicable VAT unless otherwise stated. Payment must be made at the time of purchase using the available payment methods.

4. Shipping & Delivery
Orders are shipped to the address provided at checkout. Delivery times vary depending on destination and carrier. We are not responsible for delays caused by external factors.

5. Returns & Right of Withdrawal
You have the right to return unopened and undamaged products within 14 days of receiving your order. Please contact us before returning goods. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

6. Complaints & Defective Products
If you receive a defective or incorrect product, please notify us within 7 days. We will arrange for replacement or refund according to applicable consumer laws.

7. Liability
CrunchLab is not liable for indirect losses, including but not limited to loss of profit, unless otherwise required by law.

8. Privacy
We process your personal information in accordance with applicable data protection regulations. Information provided during checkout will only be used to fulfill your order.

9. Governing Law
These Terms & Conditions are governed by Danish law.